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Building and Facilities News is proud to announce that Clockwork IT has been selected as our Software Solutions Company of the Month, for its innovative field-service management software to help customers across the UK save time and money.
Established in 2003 and based in Coventry, Clockwork IT Ltd are expert software developers, boasting a problem orientated and customer focused team with a mission to help customers optimise their business processes and performance. Indeed, Clockwork IT has an extensive history of helping businesses to become more efficient, leading to greater productivity. Whatever a customer’s specific challenges, the company is dedicated to addressing them, using its years of expertise to develop tailored software solutions which are helping companies with dynamic scheduling, instant job allocation, customised workflow, and reduced time between completion and billing.
“We offer an end-to-end solution which can be tailored to numerous sectors,” explained Andy Milner, Director. “Our system offers the facility to log job details and send these to the engineer, who can then input all the details of the visit after they have completed the job, including arrival times, signatures and photographs. This is then sent to the back office where it is all compiled before the customer is billed”.
“A key advantage of our software is that our system is highly adaptable. We can tailor and change things for each customer, and we have industry specific forms on the app – we own all our code, so we have complete autonomy to modify it.”
Eliminating the need for a paper trail, Clockwork IT’s comprehensive Computerised Maintenance Management System (CMMS) helps to manage customers’ data in an accessible format, including billing, maintenance, stock, scheduling, customer relations, quotes and orders. Additionally, its mobile app software means that managing a business has never been easier; sending information directly to a mobile phone, the app offers useful updates and information at the user’s fingertips.
Clockwork IT’s CMMS also helps users to create quotes for new business, and identify orders that need processing, assigning unallocated stock where appropriate. The software’s scheduled maintenance module allows staff to forecast visits and job tasks up to 12 months in advance, creating a record of future commitments alongside live jobs to allow for efficient scheduling of resources. Users can also control stock through a warehouse management module and export sales and purchase ledger information directly into the billing platform, collating all information to ensure everything is accurate and traceable.
As well as this, Clockwork IT’s Customer Relationship Manager (CRM) Software offers everything needed to ensure first class customer service, including modules for sales, marketing, and customer service. Certainly, this is the fastest, most flexible and most cost-effective solution on the market. With the ability to see all associated contacts at each site, set reminders and future appointments through a ‘to-do’ list, and access critical data from easy-to-use dashboards, the CRM is guaranteed to take your customer service offering to the next level.
Furthermore, Clockwork IT offers a Resource Scheduling tool to centralise operational functionality across a range of activities, including logging sickness days, generating call sheets and maintaining an up to date business calendar. This results in more time, better organisation and far greater business efficiency.
As well as these systems, Clockwork IT has the unrivalled ability to create bespoke software for its customers, whether that’s modifying existing software or building something entirely from scratch. “Often, our core product is what hooks the customer, and then they contact us saying they need something slightly different, giving us a ‘vision’ of what they want. We then create a system to suit, and sometimes this is a brand new and specific piece of software – we’ve developed solutions specifically for healthcare and vehicle delivery, for example. We always do our best to make their lives easier.”
With a highly successful 16 years behind it, Clockwork IT will no doubt be continuing its growth over the next few years, constantly improving its offering to help its expanding customer base optimise their business. “We recently rebranded and moved to new premises due to our continuing growth. We’ve also undergone further expansion of our workforce to grow our expertise even more, and we have a very keen and enthusiastic young team leading the way. In the future, we’ll be continuing this progress, taking on larger projects and clients to enable consistent growth.”
Clockwork IT attends several trade shows each year, most recently exhibiting at Maintec on 30–31 October at NEC, Birmingham. “These all go very well for us, and we always generate quality business from attending. It’s a great chance to show people what our software can do and how it can help to transform the way they work.”
If you would like to find out more information on Clockwork IT’s full range of services and software capabilities, head to the website or get in touch using the contact details below.
T 03300 577170
The Airius sensors use WiFi technology as mode of communication. WiFi is a mature technology, a robust solution and provides high capacity. Because Airius uses existing WiFi networks, it is easy to integrate into your daily operations without the need of investing in expensive gateways.
Airius comes with a lot of options of securing your data during communication and storage. Data can be encrypted and the hardware itself can be password protected to limit acces to only those who actually need it.
Airius is battery powered and have been designed with a energy-saving communication protocol. The careful design and optimal choice of battery technology ensure years of troublefree use and stable monitoring. For maximum battery life, the sensors use a field-replaceable lithium-thionyl battery. In idle state, sensor power consumption is extremely low.
The Litium Thionyl battery has a capacity of 3600 mAh, 3.65V and has:
- Extremely low self discharge
-Highest possible energy density
-Under optimal conditions, the battery will last up to 4 years carrying out 4 measurements per day.
ModBus can be used as an online or offline unit. The unit is available in two versions; either for vibration measurement - with optional shock pulse measurement via the DuoTech accelerometer - or for shock pulse measurement only.
Sometimes it’s the simple things … DCO Systems real-time monitoring solutions help to diagnose training issues in NHS hospital’s energy efficiency equipment. Hospitals rely heavily on a sound infrastr ...
Black tea processing is energy extensive. Volatility in world oil prices led to many factories switching from oil to biomass (especially wood) to fulfil their steam generation requirements. While this ...
A live demonstration of Motion Amplification technology is planned by RMS for the duration of the Pland and Asset Management Show 2018.
The Iris M camera system allows the user to measure vibration non-contact and then amplify measurements during playback within the video.
Motion Amplification is already changing vibration analysis approaches worldwide and is set to continue being a game changer in engineering for 2018.
The University of Manchester has been delivering industrially applied professional development courses and consultancy in plant maintenance and reliability for over 20 years.
We offer eight IMechE accredited CPD courses covering the complete spectrum of plant maintenance activities ranging from maintenance design, condition monitoring, maintenance auditing, risk and reliability modelling and turnaround management.
The courses are highly recommended for maintenance professionals, engineers and practitioners. The CPD courses are applicable to most industries and service sectors including; Oil & Gas, Nuclear, Railways, Chemical, Food Processing, Energy & Power Generation, Aviation, Manufacturing, Pharmaceuticals, Retail and Leisure.
These courses will contribute to your professional development and may be used for obtaining Chartered Engineer Status & Membership.
The biennial co-located events; Plant & Asset Management, Drives & Controls, Smart Industry Expo, Fluid Power & Systems, and Air-Tech Exhibitions - are once again set to return to Birmingham’s NEC (Halls 8, 9 and 10) from 10th -12th April 2018, alongside MACH 2018.
SPM Instrument presents HD ENV® - a new era in vibration monitoring
SPM Instrument, Sweden, leading worldwide provider of condition monitoring technology and products, now announces the launch of HD ENV®, a new high definition vibration enveloping technique for detection of early stage gear and bearing faults.
Fixturlaser SMC - Automatic Diagnosis of Rotating Equipment
Fixturlaser SMC machinery analyser offers automatic diagnosis of machine faults. Like no other, the Fixturlaser SMC is a portable, machinery diagnostic tool that allows mechanics and maintenance technicians to check the health of any rotating machine, as needed, in a matter of minutes.
It requires no special training or certification and generates straightforward, simple machine diagnostic reports with both confidence and severity levels.
- Fast, accurate machinery diagnostics in 3 simple steps.
- Select the machine you want to diagnose from the device.
- Take readings at each of the automatically designated points.
- View the machine diagnostic report to learn what is wrong and what you need to fix.
Accurex - Automatic Machine Diagnosis
Fixturlaser SMC unique automatic machine diagnostic Accurex is built into Fixturlaser SMC. This innovative machine diagnostics feature provides unbeatable fast, relevant and reliable results for a wide range of machine problems such as unbalance, alignment errors, cavitation, structural resonances, bearing problems, and more. Fixturlaser SMC machine diagnostic function differs from all other systems.
The biennial co-located events; Drives & Controls, Smart Industry Expo, Fluid Power & Systems, Plant & Asset Management, and Air-Tech Exhibitions - are once again set to return to Birmingham’s NEC (H ...
The Medium Combustion Plant Directive (MCPD) is on it’s way and will be transposed into UK law by 19th December 2017. The MCPD places strict controls on emissions of NOx, SOx and particulates to the atmosphere for all boilers, burners, turbines and engines more than 1MWth input.
This means that anyone with a boiler generating around 1.3 ton/hr of steam or more, or using a CHP or diesel generator of around 400kVA or more, will need to take action. The Environmental Agency (EA) has been appointed as the regulatory body to oversee compliance.
If your company runs any combustion plant from 1MW thermal Input up to 50 MWth you will fall into the MCPD. The emission limits have already been set for the European Union and a number of staging dates set for the various sizes and types of industrial plant.
JBC have invested time and resources in order to advise our customers on how and if MCPD affects them and what their options are.
The directive fills in the gap between the Industrial Emissions Directive 2010/75/EU (the IED) and the Eco-Design Directive 2009/125/EC and applies to both new and existing equipment. In some cases, plants may be exempt if covered by another directive.
Emissions Limit Values (ELV’s) will vary depending on the type of plant and fuel used and will take into account the date it was commissioned. Carbon monoxide (CO) will also need to be monitored under the new regulations.
New plants are required to have a permit from 20th December 2018 before they are eligible to operate.
installations up to 20 MW will be inspected every 3 years and those between 20 MW and 50 MW annually.
Existing plants will not need to obtain a permit until January 2024 if over 5MW and 2029 for smaller plants.
Any plant that is not compliant can only run for a maximum of 500 hours per year over 5 years and must not exceed 200 mg/Nm3.
For help, advice and updated information on MCPD contact email@example.com, putting MCPD Advice’ as the subject header or contact 0113 220 3830 and ask for Matthew Schofield.
Save time, save your bearings and improve plant reliability.
UE Systems, the world leader in ultrasonic inspection instruments and solutions, has launched the 4Cast â?? a smart alert system for bearings monitoring, that records data and sounds continuously, issues alarms and sends data and sound samples to specialized software for analysis and reporting.
A maintenance solution based on Industrial IoT sensors and machine learning algorithms Our solution allows you to foresee a failure and prevent them before they happen by providing your operators reliable, constant and reactive data. Our predictive program enables the most efficient data-driven decision in order to receive the best outcomes
One of today’s greatest challenges for maintenance & reliability teams is to improve energy efficiency - high energy prices and global competition dictate a need to reduce energy waste and improve system efficiencies whenever possible. A major contributor to energy waste is leaks: both in compressed air systems and steam traps. Ultrasound inspection instruments can easily detect these leaks, leading to potential energy savings.
The ability to monitor the condition of assets 24/7, from any location, is becoming the new trend in maintenance practices. Ultrasound, being a key technology in condition monitoring, will play a key role in this trend.
Vibration analysis has long been the instrument of choice to use for bearings and other rotating equipment.
More commonly, ultrasound is being used in conjunction with vibration analysis to help technicians confirm the condition of mechanical assets.
Today’s maintenance departments are continually being asked to do more. Unfortunately, in most cases, they are being asked to do more with less. That is why it is critical for those in the maintenance and reliability fields to have the proper tools to aid in making better decisions about the health of the facility’s assets. After all, maintenance is all about getting the most life out of an asset as efficiently as possible. It is also imperative that we begin to move away from reactive maintenance to performing more predictive or condition based maintenance tasks. Airborne and structure-borne ultrasound is a great place to start - ultrasound technology continues to enhance predictive maintenance, equipment reliability, and energy conservation applications.